SIMONFITNESS / CUSTOMER INFORMATION

Shipping Policy

Shipping & delivery

Shipping costs

The available shipping options and final shipping cost are shown at checkout before payment. When a product is marked as eligible for free shipping, no shipping charge is added for supported destinations.

Delivery times

Estimated delivery times vary by product and destination. If you need an item by a specific date, contact us before ordering and include the product link and your ZIP or postal code so we can check the expected delivery window.

Tracking

When tracking is available, you can find the tracking information in your shipping confirmation or order details. You can also use our Track Your Order page.

Address changes

If you entered the wrong shipping address, contact us as soon as possible with your order number and the correct address. Once processing has started, changes may no longer be possible.

Questions? Contact us →